Local Attractions

Lagoons, waterfalls


Property Description

Caracol Plaza is located in the heart of one of the most tourist areas of the beach and right in front of a white sand beach and turquoise waters. If what you need is a few days to pamper yourself, escape a few hours to enjoy different treatments, or take sunbathing on the terrace and enjoy the pool, jacuzzi and gym to regain strength in your vacation.The hotel has a buffet restaurant and theme restaurants with a wide variety of dishes that the hotel offers to satisfy your palate with the best flavors. The hotel has comforting single rooms, double rooms and suites and master suites characterized by spacious and modern environments and amenities that include cable TV, wireless Internet, air conditioning, safe and more.


Cancellation/ Refund policy

Policies / Expenses Cancellation: 72 hours before your arrival without penalty during the low season16 days before your arrival in high season Nightly Parking: 0 Typical Group Deposit: 50% Total Taxes: 19.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes)


Airport & Shuttle Information

Located 10 minutes from the airport Local Shuttle Info: transfer cost $45 a $70 MXN


Pet Friendly?

Sorry, pets are not allowed.


Details / Other Expenses
  • Check In: 3:00pm Check Out: 1:00pm Floors: 6 Rooms: 183 Corridors: Both Interior and Exterior Hallways Non Smoking Rooms: 183 Handicap Rooms: Rooms with 2 Beds: 178 Suites: 1 Room Windows: Windows Do Open Cleaning Frequency: Daily Meeting Rooms: 2 Meeting Space: 335 sq. feet Banquet Space: Holds 300 people Lounge/Bar Hours: 7:00 a 11:00pm Pool Info: Outdoor pool with hours from 9:00 a.m. to 9:00 p.m. Policies / Expenses Cancellation: 72 hours before your arrival without penalty during the low season16 days before your arrival in high season Nightly Parking: 0 Typical Group Deposit: 50% Total Taxes: 19.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes)
Features
  • Includes an outdoor swimming pool
  • Gym is available on property 183 rooms in hotel 6 floors in hotel
  • Meetings rating of 8.3/10 2 meeting rooms in hotel
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Amenities / Features
  • Air conditioning
  • Central location
  • Electronic key card
  • Fitness and health center
  • Hairdryer available
  • Licensed bar
  • Office or business center
  • Quiet location
  • Self controlled heating/cooling system
  • Swimming pool - outdoor
  • Telephone - Free local calls
  • Terrace
  • Baggage storage facilities
  • Conference facilities
  • Elevator
  • Free local calls
  • Internet - ethernet
  • Non-smoking rooms
  • Private bathroom in room
  • Restaurant
  • Shower
  • Telephone
  • Television
  • TV room
  • Breakfast in room
  • Credit card accepted: Mastercard/Visa
  • Express Check-Out
  • Garage
  • Free WiFi Internet
  • 24 hours opened
  • Private car parking
  • 24 hours room service
  • Solarium
  • Telephone in all rooms
  • TV - Free Cable
  • Valet Parking

Internet

Free only available in common areas



Breakfast Information

Breakfast, lunch and dinner a la carte


Meet the Team

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Awards & Accolades