Local Attractions

Puerto de la Cruz, Loro Parque, Playa Jardín, Costa Martiánez, El Valle de La Orotava, Los Gigantes, Masca, Parque Nacional del Teide, Parque Rural de Anaga, Playa de las Teresitas, Siam Park.


Property Description

The Hotel Puerto Palace boasts 314 air-conditioned guestrooms (Junior/Family Suites, Doubles and Singles), all with private balconies, bathrooms equipped with hairdryers and make-up mirrors, telephone, satellite TV with an extensive assortment of international channels, mini-fridge, and a safety deposit box. Our panoramic gardens and terraces invite you to relax while enjoying our 3 swimming pools, one with a waterfall, 3 whirlpools and a children's pool. Other amenities include three panoramic elevators, Puerto Palace gym, tennis court, massage parlour, mini-golf, table tennis and a volleyball court. The hotel offers a three-meal buffet restaurant and a bar with nightly live music and an array of live shows throughout the week. At the Hotel Puerto Palace we've redefined meetings and events by providing 6 flexible indoor meeting venues totaling over 600 m2 which we will adapt to your specific needs. For a more relaxed setting we also offer a number of outdoor spaces which draw on the natural beauty of the north of Tenerife. Whether welcoming 16 or 600 of your colleagues for a wedding, conference or convention, we offer the space and amenities needed to pull off your fantastic event. Plan your next event with us and discover our award-winning guest-friendly service which will cater to your every need.


Cancellation/ Refund policy

Policies / Expenses Cancellation: Depends on the size of the group Nightly Parking: 0 Typical Group Deposit: 25% Total Taxes: 6.50% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 0.00% Occupancy Tax: 0.00% City Tax: 0.00% Country Tax: 0.00% Gym Fee: 5.00 Per Person


Airport & Shuttle Information

North Airport 15 min South Airport 56 min Shuttle with charge Local Shuttle Info: Various options with charge


Pet Friendly?

Sorry, pets are not allowed.


Details / Other Expenses
  • Check In: 14:00 Check Out: 12:00 Floors: 4 Rooms: 314 Corridors: All Rooms Have Interior Hallways Non Smoking Rooms: 314 Handicap Rooms: 5 Rooms with 1 Bed: 36 Rooms with 2 Beds: 298 Suites: 9 Room Windows: Windows Do Open Cleaning Frequency: Daily Meeting Rooms: 7 View Spaces Meeting Space: 13478 sq. feet Banquet Space: Holds 250 people Dist. to Food/Bars: On-site Dist. to 24hr Restaurant: 4.3 Mi Dist. to Nearest Gym: On-site Lounge/Bar Hours: 09:00 to 24:00 Pool Info: Daytime Policies / Expenses Cancellation: Depends on the size of the group Nightly Parking: 0 Typical Group Deposit: 25% Total Taxes: 6.50% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 0.00% Occupancy Tax: 0.00% City Tax: 0.00% Country Tax: 0.00% Gym Fee: 5.00 Per Person
Features
  • We have an outdoor pool
  • Gym is available on property 314 rooms in property 4 floors in hotel 9 suites in hotel
  • Hotel has an eco-friendly policy
  • Group score of 6.7/10 7 conference rooms in property
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Amenities / Features
  • Air conditioning
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Electronic key card
  • Facilities for the disabled
  • Games room
  • Handicap accessible
  • Free WiFi Internet
  • Mini bar
  • Private bathroom in room
  • Quiet location
  • Restaurant
  • Self controlled heating/cooling system
  • Solarium
  • Telephone in all rooms
  • Terrace
  • Baggage storage facilities
  • Concierge service
  • Credit card accepted: American Express
  • Elevator
  • Fax available
  • Garage
  • Central heating
  • Jacuzzi
  • Non-smoking rooms
  • Private car parking
  • Radio in room
  • Safe in rooms
  • Shop
  • Swimming pool - outdoor
  • Television
  • TV room
  • Car rental
  • Conference facilities
  • Dinner available
  • Express Check-Out
  • Fitness and health center
  • Hair dresser
  • Internet - wireless
  • Laundry facilities
  • 24 hours opened
  • Private garden grounds
  • Refrigerator
  • Sauna
  • Shows or evening entertainment
  • Telephone
  • Tennis court

Internet

Free WiFi throughout the resort


Meeting Spaces
Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Crescent
Classroom
Hollow
Square
U-Shape
Boardroom
Convention
8'/10'
Theater
Reception
Regist.
Desk
L x W x H (Feet)42 x 18 x 3 Size (sqft.) 748 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater -- Reception 600 Regist. Desk --
Gran Sal├│n Puerto Palace

The Gran Sal├│n Puerto Palace is comprised of 5 ballroom sections plus the pre-convention space

Details
Room Type Ballroom
Total Size 8051.4 Sq. Mi
Dimensions 42 x 18 x 3 M.
Floor Level 1 Below Ground
Power Outlets 20
Columns 4
Windows 8
Natural Light? Yes
Obstructions? Yes
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
Amenities Available Coffee/Tea Setup Food/Beverage Projection Equip. TV/VCR/DVD WIFI Internet Podium LAN Internet Microphone Teleconferencing White Board Video Conference Flip Chart Air Conditioning Computer Rentals Simultaneous Interpretation Sound System
L x W x H (Feet)7 x 7 x 3 Size (sqft.) 50 Banquet 5'/6 --/-- Crescent -- Classroom 20 Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater 35 Reception 45 Regist. Desk --
Sabina

Details
Room Type Ballroom Section
Total Size 538.2 Sq. Mi
Dimensions 7 x 7 x 3 M.
Floor Level 1 Below Ground
Power Outlets 4
Columns 0
Windows 1
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
Amenities Available Coffee/Tea Setup Food/Beverage Projection Equip. TV/VCR/DVD WIFI Internet Podium LAN Internet Microphone Teleconferencing White Board Video Conference Flip Chart Air Conditioning Computer Rentals Simultaneous Interpretation Sound System
L x W x H (Feet)12 x 12 x 3 Size (sqft.) 144 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater 200 Reception 250 Regist. Desk --
Tabaiba

Details
Room Type Ballroom Section
Total Size 1550.0 Sq. Mi
Dimensions 12 x 12 x 3 M.
Floor Level 1 Below Ground
Power Outlets 10
Columns 0
Windows 0
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
Amenities Available Coffee/Tea Setup Food/Beverage Projection Equip. TV/VCR/DVD WIFI Internet Podium LAN Internet Microphone Teleconferencing White Board Video Conference Flip Chart Air Conditioning Computer Rentals Simultaneous Interpretation Sound System
L x W x H (Feet)7 x 7 x 3 Size (sqft.) 539 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater 35 Reception 45 Regist. Desk --
Cardon

Details
Room Type Ballroom Section
Total Size 5801.7 Sq. Mi
Dimensions 7 x 7 x 3 M.
Floor Level 1 Below Ground
Power Outlets 5
Columns 0
Windows 1
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
Amenities Available Coffee/Tea Setup Food/Beverage Projection Equip. TV/VCR/DVD WIFI Internet Podium LAN Internet Microphone Teleconferencing White Board Video Conference Flip Chart Air Conditioning Computer Rentals Simultaneous Interpretation Sound System

Breakfast Information

Included in the room rate


Meet the Team

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Awards & Accolades

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