Local Attractions

We are a hotel in Tulum to be set close to an ancient Maya city, with easy access to the Coba archaeological site and Sian Kaan Biosphere Reserve. Treat yourself to visit beautiful cenotes and lagoons close by.


Property Description

At The Waves Hotel, you'll have your own private plunge pool, rooftop living space, and gorgeous pool and garden views. With 98 apartments with studio style layouts.We offer a variety of room types for any budget and lifestyle. With studios with balcony, studio apartments with private plunge pool, penthouse studio apartments, and two-bedroom apartments, we have the perfect accommodations for you! We also offer a fitness center, spa, restaurant, pool bar.The hotel is conveniently located only five minutes away from Tulum city center, eight minutes away from the beach and a few minutes away from the famous Tulum archeological site and close to all the best the Mayan Riviera has to offer.The Waves Tulum Hotel is a luxury property with a variety of amenities for you to enjoy. We have three pools, including one with a swim-up bar, and a kids' pool with a slide. You will also find a fitness center, spa treatments, and a restaurant on property. Our staff is always happy to help you make your stay as enjoyable as possible.


Cancellation/ Refund policy

Policies / Expenses Cancellation: Free cancellation valid for all groups canceling the reservation 60 days or more prior to arrival date. If you cancel with 30 or fewer days, 50% of the total cost of the stay and services will be charged. Nightly Parking: 0 Typical Group Deposit: 50% Total Taxes: 34.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 3.00% VAT: Value Added Tax: 16.00 VAT % Exclusive Food and Beverage Tax: 16.00% Resort/Hotel Fee: 15.00% Spa Fee: 15.00% Food and Beverage Service Charge: 15.00%


Airport & Shuttle Information

We are here to help you with airport transportation, or any other need you may have during your stay. Whether it's a luxury vehicle you want or a guided tour of the area, our team is ready to provide for all your needs. Airport Shuttle? Yes! There is an airport shuttle.


Pet Friendly?

Yes! Pets are allowed. The Waves Tulum Hotel welcomes your pet as a guest with love and respect. Our team of staff members will take care of your pet with love and will make sure that they are comfortable in all the ways possible. In return, we ask for you to be respectful of our hotel grounds and follow the house rules. It is a privilege to have you as a guest and we look forward to welcoming you and your best friend!


Details / Other Expenses
  • Check In: 3:00 PM Check Out: 12:00 AM Year of Last Renovation: 2021 Floors: 3 Rooms: 98 Non Smoking Rooms: 98 Handicap Rooms: Rooms with 1 Bed: 98 Suites: 15 Room Windows: Windows Do Open Cleaning Frequency: Daily Dist. to Food/Bars: On-site Dist. to 24hr Restaurant: 2.0 Mi Dist. to Nearest Gym: On-site Lounge/Bar Hours: 9AM-10PM Pool Info: Come to The Waves Tulum Hotel for a poolside getaway! Our pools are available from 7am until 11pm and offer a variety of options including a swimup bar
  • and a rooftop pool. Ownership: Operadora Turistica Forti SAPI De CV Policies / Expenses Cancellation: Free cancellation valid for all groups canceling the reservation 60 days or more prior to arrival date. If you cancel with 30 or fewer days
  • a lap pool in front of the gym
  • 50% of the total cost of the stay and services will be charged. Nightly Parking: 0 Typical Group Deposit: 50% Total Taxes: 34.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 3.00% VAT: Value Added Tax: 16.00 VAT % Exclusive Food and Beverage Tax: 16.00% Resort/Hotel Fee: 15.00% Spa Fee: 15.00% Food and Beverage Service Charge: 15.00%
Features
  • Includes an outdoor swimming pool
  • Complimentary breakfast is offered
  • Available 98 sleeping rooms in hotel
  • Hotel has a green policy
  • Group friendly rating of 10.0/10
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Amenities / Features
  • Air conditioning
  • Beach access: Close to beach
  • Child facilities
  • Credit card accepted: Mastercard/Visa
  • Elevator
  • Free local calls
  • Internet - ethernet
  • Jacuzzi
  • Licensed bar
  • Pets allowed
  • Refrigerator
  • Sauna
  • Swimming pool - outdoor
  • Telephone - Free local calls
  • Valet Parking
  • Airport Shuttle
  • Breakfast in room
  • Complimentary breakfast
  • Credit card accepted: American Express
  • Express Check-Out
  • Garage
  • Free WiFi Internet
  • Kitchenette in room
  • Microwave in room
  • Private bathroom in room
  • Restaurant
  • Shower
  • Telephone
  • Terrace
  • Baggage storage facilities
  • Central location
  • Concierge service
  • Currency exchange
  • Fitness and health center
  • Internet - wireless
  • Ironing facilities
  • Laundry valet service
  • Non-smoking rooms
  • Quiet location
  • Safe in rooms
  • Spa
  • Telephone in all rooms
  • TV room

Internet

With complementary high-speed wifi in all rooms and common areas, you can stay connected while enjoying all the resort has to offer. Whether it's surfing the internet, checking your email or catching up on your favorite show or video chat with friends and family, we've got you covered.



Breakfast Information

We can offer room rates with full breakfast included for your convenience. Our breakfast dishes are excellent, with fresh fruit and just sqeezed juices to give you that perfect morning start. Mexican style breakfast will fill you up until lunchtime!


Meet the Team

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Awards & Accolades

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